écran bleu win7

Image Aide et dépannage (installation, fonctionnement, problèmes rencontrés avec le système

écran bleu win7

Messagede nico250685 » 20 Mar 2017 12:47

Bonjour,
alors voila ce matin j'allume mon pc sous Windows 7 édition familiale premium sp 1 et au bout de 5 mn ecran bleu avec irql not less or equal .
je lance donc un analyse avec Whocrashed voici le rapport apres je ne sais pas quoi faire merci de votre aide.
System Information (local)
--------------------------------------------------------------------------------

Computer name: NICOLAS-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: eMachines G525 , eMachines
CPU: GenuineIntel Intel(R) Celeron(R) CPU 900 @ 2.20GHz Intel586, level: 6
1 logical processors, active mask: 1
RAM: 3147808768 bytes total




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Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Mon 20/03/2017 12:11:47 your computer crashed
crash dump file: C:\Windows\Minidump\032017-21075-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4106F)
Bugcheck code: 0xA (0x16, 0x2, 0x0, 0xFFFFFFFF82C80AE8)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Mon 20/03/2017 12:11:47 your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: ntkrpamp.exe (nt!Kei386EoiHelper+0x28B7)
Bugcheck code: 0xA (0x16, 0x2, 0x0, 0xFFFFFFFF82C80AE8)
Error: IRQL_NOT_LESS_OR_EQUAL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: ntkrpamp.exe .
Google query: ntkrpamp.exe IRQL_NOT_LESS_OR_EQUAL



On Mon 20/03/2017 11:08:44 your computer crashed
crash dump file: C:\Windows\Minidump\032017-15896-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0x4106F)
Bugcheck code: 0xA (0x16, 0x2, 0x0, 0xFFFFFFFF82C7BAE8)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

3 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

ntkrpamp.exe

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.
nico250685
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écran bleu win7

Messagede maxou45 » 20 Mar 2017 22:13

Salut

  • Télécharge sur le bureau GetSystemInfo.exe Image (de Kaspersky)

  • Lance-le par clic-droit -> Exécuter en tant qu'administrateur
  • Accepte les conditions d'utilisations,
  • Clique sur Settings, puis sur Customize, ouvre tous les onglets (5) et à chaque fois coche toutes les cases,

    Image
  • Clique sur OK (deux fois)

  • Clique sur Create report

  • L'outil va travailler pendant quelques minutes,
  • Une fenêtre s'ouvrira : clique sur [Send]

    Image

  • Ton navigateur s'ouvrira,
  • Fais clic-droit -> Copier sur l'adresse générée
  • Colle cette adresse dans ta prochaine réponse.

    Image
Helper-diplômé de Image

Aujourd'hui, je ne fais rien et si ce soir je n'ai pas fini...Je continuerai demain !
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maxou45
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